Frequently Asked Questions

WHERE IS GRAMIIX MADE?

GRAMIIX is developed in Korea and manufactured in the Philippines.

HOW LONG DOES THE SCENT LAST?

It can last from 8 to 12 hours. Scent varies depending on body chemistry and other environmental factors.

WHAT IS THE FRAGRANCE OIL CONTENT OF GRAMIIX PERFUMES?

The fragrance oil content is 15% to 20%. It varies per scent profile.

WHERE CAN I BUY YOUR PRODUCTS?

You can buy our items through our official website www.gramiix.com or you can visit us exclusively at our GRAMIIX pop-up store located at the 2nd Floor of the SM Mall of Asia Main Mall.

How many days will the delivery take?

The website receives orders 24/7 but our warehouse pick up has a cut off time of 10:00 am from Mondays through Fridays only. All orders placed before the cut off time will be processed and picked up from our warehouse on the same day. For orders placed beyond the cut off time (10am, Mondays to Saturdays), processing and warehouse pick up will be on the next business day.

Orders placed on Sundays, and Holidays will be processed and picked up from our warehouse on the following business day.

Delivery Lead Time:

  • Metro Manila - 2 to 3 business days
  • Luzon - 3 to 5 business days
  • Visayas - 5 to 8 business days
  • Mindanao - 5 to 10 business days

Please note that we aim to deliver within the time agreed upon at purchase. However, we do not guarantee that all orders will be delivered within the presented time frame. Since we and our third party partners may follow national, seasonal, and declared holidays; these no-operation days may also affect the processing and shipping of your packages. Please also note that we will not be liable for any losses, liabilities, costs, damages, charges, or expenses arising out of the whole delivery process (from the moment the items are picked-up from our warehouse up to the time of delivery to you).