Return Policy
Our Return Policy ensures a smooth and hassle-free experience. We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help make it right.
Eligibility for Returns
Items may be returned within 30 days of purchase. Products must be unused, unwashed, and in original condition with all tags attached. Certain items such as undergarments, swimwear, and final sale merchandise cannot be returned.
How to Initiate a Return
Contact our customer service team with your order number and reason for return. We'll provide you with a prepaid shipping label and return instructions. Once we receive and inspect your item, we'll process your refund.
Refund Processing
Refunds are issued to the original payment method within 5-7 business days after we receive and verify your return. Shipping costs are non-refundable unless the return is due to our error or a defective product.
Exchanges
If you'd like to exchange an item for a different size or color, we're happy to help. Contact us with your request, and we'll arrange the exchange at no additional cost if the new item is the same price.
Defective or Damaged Items
If you receive a damaged or defective product, please contact us immediately with photos. We'll arrange a replacement or full refund right away, including return shipping at no cost to you.
Questions?
For any questions about our return policy or to start a return, reach out to our customer service team. We're committed to making your experience with us positive.